People and organisation

Talent management: A guide to finding and developing potential

Talent management is not simply selecting high performers. It requires defining role needs, evaluating potential fairly and supporting development systematically.

Practical guide

Turn knowledge into behaviour

  1. 01

    Define the role need first

    Replace a generic definition of talent with the result, critical competencies and observable behaviours required by the role.

  2. 02

    Separate performance and potential

    Current results indicate performance; capacity and motivation for broader responsibility indicate potential. Use multiple sources of evidence.

  3. 03

    Design development inside the work

    Do not rely on courses alone. Combine stretch assignments, mentoring, feedback and measurable development goals.

FAQ

Frequently asked questions

What is talent management?

It is the process of defining required capabilities, developing people, filling critical roles sustainably and supporting retention.

Is talent management only an HR responsibility?

No. HR can build the system, while managers share responsibility for observation, feedback, assignments and development.

Who is talent-management training for?

HR professionals, managers, future leaders and people responsible for employee development.

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