Privacy Policy

Puzzlearn operates the Puzzlearn service. For privacy inquiries, contact us at [email protected].

Depending on your region, additional rights or disclosures may apply. Where required, we will identify the data controller in product flows or supplementary notices.

Account and profile data: such as name, email address, and preferences you choose to provide.

Usage and device data: such as app interactions, diagnostics, approximate location derived from IP where available, device identifiers, and crash logs to keep the service reliable and secure.

Purchase data: transaction records processed by platform billing providers; we typically receive limited receipt or subscription status details rather than full payment card numbers.

We use data to provide and personalize the service, authenticate users, improve features, measure performance, communicate service-related messages, protect against abuse, and comply with legal obligations.

We may use aggregated or de-identified information that cannot reasonably identify you for analytics and product improvement.

Where GDPR applies, we rely on appropriate legal bases such as: performance of a contract (providing the service), legitimate interests (securing and improving the product, fraud prevention), consent (where required), and legal obligations.

We share data with service providers who help us operate the service (for example hosting, analytics, customer support tooling), subject to confidentiality and processing terms.

We may disclose information if required by law, to protect rights and safety, or as part of a merger or acquisition subject to appropriate safeguards.

We do not sell your personal information for money. Where US state laws define "sale" or "sharing" broadly, we provide choices as described in product settings and applicable notices.

We may process data in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses or other mechanisms recognized by applicable law.

We retain personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example accounting, security logs, or dispute resolution).

We implement technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure; we work to continually improve our safeguards.

Depending on your location, you may have rights to access, correct, delete, or export personal data, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority.

To exercise rights, contact [email protected]. We may need to verify your request and may decline requests that are unlawful or excessive.

Puzzlearn is not directed to children under the age required by applicable law to consent to data processing in their region without parental authorization. If you believe we collected data from a child inappropriately, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

Official data deletion request URL for Puzzlearn: https://puzzlearn.app/delete-data.

This page explains how to request data deletion, which data is deleted, and which data is retained for legal or security purposes and for how long.